Home/Mortgages/Fannie Mae Opens Homeowner Help Center in Philadelphia

May 9, 2011 (Shirley Allen)

Fannie Mae announced the opening of its ninth help center in Philadelphia, Pennsylvania. The new Philadelphia Mortgage Help Center will provide free education and counseling services to struggling homeowners in the Philadelphia area. The Center was developed in partnership with Consumer Counseling Service of Delaware County, local community and elected officials, and area mortgage servicers

The Center will provide services that have been available at the other eight Help Centers including reviewing mortgage loans with families who are behind on their mortgage or may be at-risk of foreclosure, discussing loan modification and other alternatives to foreclosure, processing their documentation and making timely decisions on any pending loan workout efforts. Services are available in both English and Spanish.

“Families are struggling and many of them are desperate to take action, but don’t know where to turn. We are here to help,” said Mike Williams, President & CEO, Fannie Mae. “Our Help Centers nationwide have met with more than 6,000 homeowners and we have been able to keep more than sixty percent in their homes. We are bringing our track record of success to help families in this area.”

The center can also assist you if you’ve been a victim of fraud by fraudulent groups charging fees for modifications and foreclosure related services, and other mortgage related scams.

Free services are offered to those families who have mortgage owned by Fannie Mae. Find out if your home is owned by Fannie Mae by going to www.fanniemae.com/loanlookup or call 1-800-7FANNIE.

If your loan is not owned by Fannie Mae, contact Consumer Credit Counseling Service of Delaware Valley at Tel: (800) 989-2227 for assistance and advice to avoid foreclosure. You can also visit their website here.

“Partnering with Fannie Mae on the new Mortgage Help Center in Philadelphia allows us to assist and educate more local consumers who are struggling with housing and mortgage issues,” said Patty Hasson, President and Executive Director of Consumer Credit Counseling Service of Delaware Valley. “Our shared commitment and combined expertise will be a great resource and benefit for the homeowners and region.”

The Mortgage Help Center is available by appointment only and customers wishing to schedule a visit should call 866-442-8570.

Tags: Fannie Mae, CCCS of Delaware Valley, Mortgage Help Centers, mortgage servicers, mortgage modifications, repayment plans, mortgage loans, foreclosure, fraud

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